Installation Guide

Add Backenrich to your website in under 5 minutes.

1

Get your API key

Your API key is available in the dashboard after you register a site.

  1. Go to Sites → Add Site
  2. Enter your site name and domain
  3. Copy the API key from the site settings
2

Choose your platform

3

Add the code

html
<!-- Add this before </body> -->
<script
  src="https://backenrich.com/widget.js"
  data-api-key="YOUR_API_KEY"
  async
></script>
4

Verify installation

  1. Open your website in a browser
  2. Look for the feedback button in the bottom-right corner
  3. Click it and submit a test feedback
  4. Check your Backenrich inbox to see it appear

Tip: The widget might take a few seconds to appear on first load as it initializes.

Next Steps

Troubleshooting

Widget not appearing?
Check that your API key is correct and the domain matches your registered site.
Console errors?
Make sure the script is loaded after the DOM is ready. Use async or place the script before </body>.
Still having issues?
Contact our support team and we'll help you get set up.