Terms of Service

Last updated: January 2026

1. Acceptance of Terms

By accessing or using Backenrich ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Backenrich provides a feedback collection and management platform that allows you to collect, organize, and respond to user feedback on your websites and applications.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful or malicious content
  • Attempt to gain unauthorized access to our systems

5. Payment and Billing

Paid subscriptions are billed in advance on a monthly basis. All fees are non-refundable except as required by law or as explicitly stated in these terms.

6. Termination

We may terminate or suspend your account at any time for violation of these terms. You may cancel your account at any time through your account settings.

7. Limitation of Liability

To the maximum extent permitted by law, Backenrich shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

8. Contact

For questions about these Terms of Service, please contact us at [email protected]